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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jessica Marquez

August 20, 2026

5  out of  5
rating by Jessica Marquez
"Staff are very friendly and welcoming. Melanie is a superstar she took care of my insurance needs and goes above and beyond her expectations to make you feel welcome every time. Melanie is bilingual and a hard worker. I recommend Maria Feria’s office for all your insurance needs!"
We responded:
"Thank you Jessica! Looking forward to serving to all your insurance needs!!!"
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Brizel Blanco

August 20, 2026

5  out of  5
rating by Brizel Blanco
"thank you aris for your help with my insurance! costumer service is top notch! 🤩"
We responded:
"Brizel, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Chino insurance team is always here and happy to help. "
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Jam

August 20, 2026

5  out of  5
rating by Jam
"Thank you for helping me with my insurance and with the best customer service ❤️"
We responded:
"Thanks so much for the amazing review, Jam! We really appreciate your support here in Chino. Just reach out anytime if you need us - we’re here for you. "
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jose renteria

August 12, 2026

5  out of  5
rating by jose renteria
"Arisdelsi Mendoza is very helpful and professional at State Farm she always helps me out with new policies and all my insurance information always calls back with info"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Chino insurance team. "
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Maria Rodriguez

July 22, 2026

5  out of  5
rating by Maria Rodriguez
"Working with Maria Feria and her team has been an incredible experience. The communication is top-tier. They take the time to explain every detail and option clearly, so you always know exactly what your coverage includes without feeling overwhelmed or confused about what you’re signing up for. Emails have a quick turnaround, phone calls are handled respectfully and smoothly, and you never feel like you need to chase someone to get an answer. Excellent service every single time."
We responded:
"Maria, thank you for the amazing review! Our Chino insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Maria Feria, your State Farm Agent "
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Oscar Feria

July 21, 2026

5  out of  5
rating by Oscar Feria
"Called in for an estimate on my car because prices are through the roof. Spoke with a gentleman named Hector he was extremely kind throughout the process and helped me out! I highly recommend this office for insurance. Customer service is A++!!"
We responded:
"Oscar, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Chino insurance team is always here and happy to help. "
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benjamin Garcia

June 26, 2026

5  out of  5
rating by benjamin Garcia
"Thank you aria"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Maria Feria’s Team. "
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Gary T

May 29, 2026

5  out of  5
rating by Gary T
"Arisdelsi is very professional and kind she handles all my business with state farm and if she does not have the answer she does follow up to get it"
We responded:
"Gary, thank you for your wonderful review of State Farm Agent Maria Feria’s Team!"
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Lupe Rogers

May 15, 2026

5  out of  5
rating by Lupe Rogers
"Good service"
We responded:
"Lupe, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Maria Feria’s Team!"
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Margarito Farias

May 15, 2026

5  out of  5
rating by Margarito Farias
"Michelle Palacios me ayudó, su servicio fue muy profesional, amable, y rápido. Cada vez que he tenido preguntas o necesito ayuda, siempre responden con paciencia y buena actitud."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Chino to know that you had such a wonderful experience with us here on State Farm Agent Maria Feria’s Team."
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Lupe Garcia

April 30, 2026

5  out of  5
rating by Lupe Garcia
"👍 I usually don’t write reviews, but today I had the chance to make a quick call during my break and was assisted by Jacqueline. I had a few questions, and she kindly answered them briefly. She took into consideration that I was on break and she didn’t put me on hold. She explained the available options I had, and I told her I’d get back to her"
We responded:
"Thank you for taking the time to leave such a great review, Lupe. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Steven Sanchez

April 3, 2026

5  out of  5
rating by Steven Sanchez
"I had an amazing experience with Maria Feria State Farm, especially thanks to Perla! She was incredibly helpful, patient, and knowledgeable throughout the entire process. Perla made everything easy to understand and went above and beyond to make sure I got exactly what I needed. Her customer service is honestly the best I’ve experienced. If you’re looking for someone who truly cares and takes the time to help you, ask for Perla—you won’t regret it"
We responded:
"Steven, thank you for your wonderful review of State Farm Agent Maria Feria’s Team!"
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Nancy

April 1, 2026

5  out of  5
rating by Nancy
"Thank you perla for the quick response and service!!!!"
We responded:
"Thank you so much for the 5-star rating, Nancy! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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John Ybarra

April 1, 2026

5  out of  5
rating by John Ybarra
"Talked to Perla she provided me good customer service."
We responded:
"Thank you so much for the 5-star rating, John! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Isaac Suarez

March 23, 2026

5  out of  5
rating by Isaac Suarez
"Good vibes , Gabby was really helpful"
We responded:
"Thank you for your kind review of State Farm Agent Maria Feria’s Team. We appreciate it!"
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Kassandra Diaz

March 20, 2026

5  out of  5
rating by Kassandra Diaz
"Working with Arez Narez at State Farm has been an exceptional experience. Arez is professional, patient, and truly committed to helping clients understand their coverage. She takes the time to explain every detail clearly, offers honest guidance, and makes sure you feel confident in every decision.
What really sets Arez apart is her responsiveness and genuine care. Whether it’s a quick question, a policy update, or support during a stressful moment, she’s always there with solutions and a positive attitude. It’s rare to find someone who combines deep knowledge with such great customer service, but Arez does exactly that.
I highly recommend Arez Narez to anyone looking for a reliable, trustworthy, and dedicated State Farm agent. You’ll be in great hands."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Maria Feria’s Team. "
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Sonia Moreira

March 5, 2026

5  out of  5
rating by Sonia Moreira
"Michelle was very helpful and professional"
We responded:
"We are grateful for your 5-star review, Sonia! Thanks for taking a moment to share your positive rating of State Farm Agent Maria Feria’s Team here in Chino . "
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Flowers !

February 5, 2026

5  out of  5
rating by Flowers !
"Always a pleasure working with Marias office they have been taking care of me and my family for years."
We responded:
"Thank you so much for the 5-star rating, Flowers! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Marcus Hagood

December 31, 2025

5  out of  5
rating by Marcus Hagood
"Aris was very helpful and knowledgeable on policies. She was able to help me find one that fit my budget. Thank You"
We responded:
"Marcus
We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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jose narez

November 19, 2025

5  out of  5
rating by jose narez
"Had excellent customer service experience they fulfilled all my request and answered my questions with great detail. Would definitely recommend to anybody looking for life insurance."
We responded:
"Jose
Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Elvira Hurtado

November 18, 2025

5  out of  5
rating by Elvira Hurtado
"Thank you Aris & office for all your help.
I appreciate your work!"
We responded:
"Elvira
Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Fernanda Frausto

November 17, 2025

1  out of  5
rating by Fernanda Frausto
"By far the worst experience I’ve had with an insurance agency. I was a customer for about a year, and during that time I experienced poor customer service—slow response times, agents and representatives who were NOT knowledgeable about insurance policies, and inconsistent answers to the same questions, which was extremely concerning. I also never spoke with Maria herself, which perhaps could have resolved the misinformation provided by the staff at her office.

I highly, highly recommend that anyone seeking a quality insurance provider look elsewhere. Staying with State Farm is fine—but not this branch.

The worst part of my experience was that I had requested changes to my policy both in writing and over the phone, and I was even told over the phone that the changes had been processed. However, the changes were still incorrect—which makes absolutely no sense, because I was extremely clear about what I needed. This could have created absolute chaos if I had gotten into an accident while believing I had coverage that, in reality, I did not. When changes were finally processed, the documents to match the changes were never uploaded to my State Farm profile, making it extremely confusing as to why my documents were not up to date.

During the one year I was there, my rates went from $200 a month to an increase to $400 a month. When I asked for an explanation for the increase to $400 (after previously agreeing to a $285/month policy), a representative told me that they "...don’t actually guarantee any rate..." and couldn’t explain why my price went up when the changes for it to be at $285 were from a month and a half before - she just sent me my declarations page so I could figure it out myself! I have since switched to a new provider (who provides better coverage at a better price), and every time I mention the information this office gave me, they are baffled by the level of misinformation and poor professionalism provided."
We responded:
"Fernanda,
We’re sorry to hear that your experience with our State Farm office fell short of your expectations. We take your feedback seriously and would like the opportunity to make it right. Please reach out to us directly so we can work towards a resolution."
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Armando Nanez

October 21, 2025

5  out of  5
rating by Armando Nanez
"They are the nicest people and very helpful. She is awesome."
We responded:
"Armando
Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Nabil Bandak

October 21, 2025

5  out of  5
rating by Nabil Bandak
"Excellent service"
We responded:
"Nabil
Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Dawn McKnight

October 1, 2025

5  out of  5
rating by Dawn McKnight
"Aris was the best help ever! Talked me through my million questions and gave me her time and attention to make sure I understood everything."
We responded:
"Dawn
Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."