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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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melanie gutierrez

December 31, 2025

5  out of  5
rating by melanie gutierrez
"Great customer service!"
We responded:
"Melanie Thank you! We appreciate your feedback and are looking forward to helping you with all your insurance needs."
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alexander Puga

December 31, 2025

5  out of  5
rating by alexander Puga
"I’ve had nothing but great experiences with Maria Feria’s State Farm office in Chino. Everyone there is super friendly and always provides amazing customer service. They take the time to explain things clearly and never make you feel rushed, which I really appreciate. Any time I have a question or need help, they’re quick to respond and make the whole process easy. I also want to give a big shoutout to Arez — she’s seriously awesome. She’s so helpful, patient, and always goes above and beyond to make sure everything is taken care of. You can tell she really cares about her work and the people she helps. Overall, this office is reliable, professional, and just a great place to work with. I highly recommend Maria Feria State Farm in Chino!"
We responded:
"Alexander, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Marcus Hagood

December 31, 2025

5  out of  5
rating by Marcus Hagood
"Aris was very helpful and knowledgeable on policies. She was able to help me find one that fit my budget. Thank You"
We responded:
"Marcus We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Savanah Tangtang

December 29, 2025

5  out of  5
rating by Savanah Tangtang
"I appreciate your help aris"
We responded:
"Savanah We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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jose narez

November 19, 2025

5  out of  5
rating by jose narez
"Had excellent customer service experience they fulfilled all my request and answered my questions with great detail. Would definitely recommend to anybody looking for life insurance."
We responded:
"Jose Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Elvira Hurtado

November 18, 2025

5  out of  5
rating by Elvira Hurtado
"Thank you Aris & office for all your help. I appreciate your work!"
We responded:
"Elvira Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Fernanda Frausto

November 17, 2025

1  out of  5
rating by Fernanda Frausto
"By far the worst experience I’ve had with an insurance agency. I was a customer for about a year, and during that time I experienced poor customer service—slow response times, agents and representatives who were NOT knowledgeable about insurance policies, and inconsistent answers to the same questions, which was extremely concerning. I also never spoke with Maria herself, which perhaps could have resolved the misinformation provided by the staff at her office. I highly, highly recommend that anyone seeking a quality insurance provider look elsewhere. Staying with State Farm is fine—but not this branch. The worst part of my experience was that I had requested changes to my policy both in writing and over the phone, and I was even told over the phone that the changes had been processed. However, the changes were still incorrect—which makes absolutely no sense, because I was extremely clear about what I needed. This could have created absolute chaos if I had gotten into an accident while believing I had coverage that, in reality, I did not. When changes were finally processed, the documents to match the changes were never uploaded to my State Farm profile, making it extremely confusing as to why my documents were not up to date. During the one year I was there, my rates went from $200 a month to an increase to $400 a month. When I asked for an explanation for the increase to $400 (after previously agreeing to a $285/month policy), a representative told me that they "...don’t actually guarantee any rate..." and couldn’t explain why my price went up when the changes for it to be at $285 were from a month and a half before - she just sent me my declarations page so I could figure it out myself! I have since switched to a new provider (who provides better coverage at a better price), and every time I mention the information this office gave me, they are baffled by the level of misinformation and poor professionalism provided."
We responded:
"Fernanda, We’re sorry to hear that your experience with our State Farm office fell short of your expectations. We take your feedback seriously and would like the opportunity to make it right. Please reach out to us directly so we can work towards a resolution."
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Armando Nanez

October 21, 2025

5  out of  5
rating by Armando Nanez
"They are the nicest people and very helpful. She is awesome."
We responded:
"Armando Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Nabil Bandak

October 21, 2025

5  out of  5
rating by Nabil Bandak
"Excellent service"
We responded:
"Nabil Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Dawn McKnight

October 1, 2025

5  out of  5
rating by Dawn McKnight
"Aris was the best help ever! Talked me through my million questions and gave me her time and attention to make sure I understood everything."
We responded:
"Dawn Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Gavilan Gordon-Chavez

September 30, 2025

5  out of  5
rating by Gavilan Gordon-Chavez
"I had a great experience working with Arisedelsi Narez at State Farm. She is professional, knowledgeable, and truly cares about helping her clients find the best coverage. Arisedelsi took the time to answer all my questions and made the process simple and stress-free. I highly recommend her to anyone looking for excellent service and support!"
We responded:
"Gavilan, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Alex Dominguez

August 14, 2025

5  out of  5
rating by Alex Dominguez
"Gracias por su ayuda les Recomiendo buena amabilidad la mejor calidad soy un cliente muy satisfecho. Muchas gracias"
We responded:
"Alex, Muchas gracias! Aqui estamos para atenderlo con sus servicios de aseguranza."
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Jaynelle Delarosa

August 12, 2025

5  out of  5
rating by Jaynelle Delarosa
"Aris gave me great information on life insurance I am really considering on getting life insurance took her time to explain everything to me step by step thank you"
We responded:
"Jaynelle, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Eduardo Puga

August 12, 2025

5  out of  5
rating by Eduardo Puga
"I recently purchsed life insurance for my wife and our two children. Had a wonderful experience working with Arisdelsi and Maria Feria. The process was smooth from start to finish, and both are very knowledgeable. Thank you for your excellent service. I hope we can do more business in the future."
We responded:
"Eduardo, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Naomi Juarez

August 12, 2025

5  out of  5
rating by Naomi Juarez
"I’ve had such a positive experience working with this team for my life, car, and home insurance they, have been amazing every step of the way. They are consistently friendly, knowledgeable, and incredibly supportive—especially when it comes to navigating claims after an accident. It’s clear they genuinely cares and always goes the extra mile to make the process smooth and stress-free. Every interaction feels welcoming, and I truly appreciate how kind and helpful she is. Highly recommend!"
We responded:
"Naomi, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Aaron Martinez

July 31, 2025

5  out of  5
rating by Aaron Martinez
"good service"
We responded:
"Aaron, Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jose Renteria

July 25, 2025

5  out of  5
rating by Jose Renteria
"Hi I never had a bad experience at this State farm they're always on point Gabby and Aris are very professional and helpful they do a really great job"
We responded:
"Jose, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Daniel Brownell

July 25, 2025

5  out of  5
rating by Daniel Brownell
"Great customer Service by Gabby. Thank you"
We responded:
"Daniel, We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Paulina Rodriguez

July 18, 2025

5  out of  5
rating by Paulina Rodriguez
"Thank you aris for answering all my questions"
We responded:
"Paulina Rodriguez We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Alejandra Ruiz

July 11, 2025

5  out of  5
rating by Alejandra Ruiz
"Thank you Aris for being informative and helpful. Really appreciate your help and patience."
We responded:
"Alejandra, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Steven Martinez

July 11, 2025

5  out of  5
rating by Steven Martinez
"Maria Feria was informative, patient, and charming. Her attitude was positive and humorous making her easy to talk to. She gave me quotes on life insurance policies that were reasonable and that would fit my needs. Maria is phenomenal, truely a people person. keep up the good work, you are appreciated. thank you."
We responded:
"Steven, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Luis Salas

July 10, 2025

5  out of  5
rating by Luis Salas
"Such great customer care from these people ! Gabby's was incredibly helpful and took the time to walk me through everything ."
We responded:
"Luis, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Maria Sosa

July 10, 2025

5  out of  5
rating by Maria Sosa
"Mi experencia con state farm a sido excelente. Gabby me a ayudado con las preguntas que yo necesite. Ya SE que tengo apoyo de Ella cuando tenga preguntas sobre mi poliza."
We responded:
"Maria We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Alan Castro

July 10, 2025

5  out of  5
rating by Alan Castro
"I reccomend aris as she is very knowledgeable and professional extremely friendly and skilled"
We responded:
"Alan Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jorge Fernandez

July 10, 2025

5  out of  5
rating by Jorge Fernandez
"I recommend aris she is super friendly and professional"
We responded:
"Jorge Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."